David and Goliath

David and Goliath

Growing up in Renton, I fondly recall going to McLendon Hardware. The original store on Second Avenue was filled with anything you could possibly imagine. Their slogan back then was, “If we don’t have it, you don’t need it,” and from my experience, that held true. The...
The high cost of customers

The high cost of customers

When I ran my own business, I had lots of customers. Truth be told, some were better than others, not just in terms of our working relationship, but their value to my company. Customers cost money, and while you may think that new customers are the way to build a...